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Corporate “governance” in #CASA – July 2015

Corporate “governance” in #CASA

As at 20th July 2015, the following is directly from the #casa web-page.

As we well know, there have been some major changes to the Board, with Jeff Boyd being appointed, Alan Hawkes leaving, but #casa has not reported this yet.

We know that the following have departed:

John McCormick from the top job;

Navarthe Pooshan has gone from AVMED;

Terry Farquarson has gone from DDAS;

Elizabeth Hampton as ICC [?] and

Peter Fereday from Industry Permissions.

Question is, of the following, who is the next to leave for “greener Pastures”??

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casa - 2014 staff casa - 2014 staff B casa - 2014 staff C

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More Management Changes at CASA

CASA has confirmed that Executive Manager, Industry Permission, Peter Fereday, will leave the regulator today.

According to the announcement, CASA has made no permanent replacement for Fereday pending wider changes.

Fereday’s departure comes less than a week after former Deputy Director Terry Farquharson was scheduled to also leave CASA.

Fereday becomes the third senior manager to leave CASA since the tenure of John McCormick ended, behind Farquharson and Principle Medical Officer Pooshan Navathe.

CASA has given no reason why Fereday is leaving.

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In 2012-2013:

  • Mr Jamie MacGregor was appointed Chief Information Officer
  • Mr Roger Weeks was appointed Manager, Flying Standards
  • Mr John Forrest was appointed Manager, Information and Communications Technology, Infrastructure
  • Mr Joe Rule was appointed Manager, Legal
  • Mr Keith Thompson was appointed Manager, Eastern Region Operations
  • Ms Carolyn Hutton was appointed Manager, Corporate Relations Branch
  • Mrs Lauren Grant was appointed Manager, Program Management Branch
  • Mr Roger Chambers was appointed Manager, Sydney Region Operations.

Three CASA executives left during the year:

  • Mr Gary Harbor, Executive Manager, Corporate Services
  • Mr Peter Lloyd, Manager, Safety Systems Office
  • Mr Mark Sinclair, Executive Manager, Safety Education and Promotion.

For 2013-2014 shown in the annual report as above.

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Corporate governance

CASA’s governance framework provides the context within which the organisation operates to achieve its objectives, ensuring transparent, ethical and accountable evidence-based decision-making, and effectively managing risk and key stakeholder relationships.

CASA’s governance system is firmly aligned with the Civil Aviation Act 1988 and fully reflects all Commonwealth legislation and policies directly affecting CASA. The governance system incorporates CASA’s governing and management arrangements; policy setting; internal and external communication; risk management and auditing arrangements; quality assurances; and the appointment and management of delegates and authorised persons.

Enabling legislation

CASA was established on 6 July 1995 as an independent statutory authority by an amendment to the Civil Aviation Act 1988.

Under section 9 of the Civil Aviation Act, CASA’s primary function is to regulate the safety of civil air operations in Australia and the operation of Australian aircraft overseas.

CASA’s other safety-related functions include encouraging a greater acceptance by the aviation industry of its obligation to maintain high standards of aviation safety, by providing comprehensive safety education and training programs and accurate and timely advice, and by fostering awareness of the importance of aviation safety and compliance with relevant legislation.

CASA also has the functions of cooperating with the Australian Transport Safety Bureau, implementing aspects of the Australia–New Zealand mutual recognition agreements, and administering elements of the insurance and financial arrangements required under the Civil Aviation (Carriers’ Liability) Act 1959.

CASA exercises its powers under the Civil Aviation Act, and through the Civil Aviation Regulations 1988, the Civil Aviation Safety Regulations 1998, the Civil Aviation Orders, Manuals of Standards and other legislative instruments. CASA also publishes a variety of advisory and guidance materials related to air safety.

CASA has specified obligations under the Airspace Act 2007, the Transport Safety Investigation Act 2003 and the Aviation Transport Security Act 2004.

As a statutory authority, CASA is accountable under the Commonwealth Authorities and Companies Act 1997 (CAC Act). CASA also has responsibilities under Commonwealth legislation in relation to matters such as equal employment opportunity, work health and safety, freedom of information, ecologically sustainable development, privacy, the review of decisions, the management of records, and audit.

Portfolio structure and responsible minister

CASA is a statutory authority within the Infrastructure and Transport portfolio. Throughout 2011–12, the Hon Anthony Albanese MP was the minister responsible for the portfolio and was assisted by the Parliamentary Secretary for Infrastructure and Transport, the Hon Catherine King MP.

Ministerial directions

The Minister’s notice of strategic direction given to the Board on 2 May 2011 under section 12A of the Civil Aviation Act remained current for the period of this annual report. This notice was a Statement of Expectations for the Board of the Civil Aviation Safety Authority for the period from 1 July 2011 to 30 June 2013. The notice was the formal, written expression of the Minister’s expectations concerning the operations and performance of CASA for a two-year period.

Under paragraph 16(1)(c) of the CAC Act, CASA must give the Finance Minister reports, documents and information on its operations as required by the Finance Minister. CASA has complied with Finance Circular 2008/05 and provided to the Finance Minister, through the Secretary of the Department of Finance and Deregulation, and to the Minister for Infrastructure and Transport, CASA’s annual Compliance Report on its legislative compliance and financial sustainability.

No General Policy Orders that apply to CASA were made by the Finance Minister between 1 July 2011 and 30 June 2012.

CASA Board

The CASA Board is established under Part VII of the Civil Aviation Act. The Board consists of the Director of Aviation Safety (the Director) and up to four members, including the Chair and Deputy Chair.

The functions of the Board are to:

  • decide CASA’s objectives, strategies and policies
  • ensure that CASA performs its functions in a proper, efficient and effective manner
  • ensure that CASA complies with specified ministerial directions.

Board members

With the exception of the Director of Aviation Safety, Board members are appointed on a part-time basis by the Minister for a term of up to three years, subject to possible reappointment. In appointing Board members the Minister must ensure that there is an appropriate balance of professional expertise, but need not ensure that particular sectors of the aviation industry are represented.

With the exception of the Director of Aviation Safety, all Board members completed a three-year term on 30 June 2012. On 23 May 2012 the Minister reappointed them to varying terms commencing on 1 July 2012.

The Director of Aviation Safety is appointed under Part VIIA of the Civil Aviation Act. After consulting with the Minister, the Board appoints the Director for a period of up to five years, subject to possible reappointment. The Director is responsible for managing CASA, in accordance with the policies, and subject to the general directions, of the Board.

Table 3summarises the qualifications and experience of the Board members.

Table 3 CASA Board members at 30 June 2012
Dr Allan Hawke AC
Chair
First appointed:
1 July 2009 to
30 June 2012Reappointed:
1 July 2012 to
30 June 2015
Dr Allan Hawke has a Bachelor of Science (Hons) and a Doctor of Philosophy. He joined the Commonwealth Public Service in 1974 and rose through the ranksto be Secretary of the departments of Veterans’ Affairs, Transport and Regional Services, and Defence.Dr Hawke was appointed as High Commissioner to New Zealand in 2003, and in 2006 was installed as Chancellor of the Australian National University. In recognition of his outstanding contribution to public service, Dr Hawke was awarded a Fellow of the Australian Institute of Public Administration in 1998 and a Fellow of the Australian Institute of Management in 1999. In 2001 he became a Fellow of the Australian Institute of Company Directors. Also in 2001, AFR Boss magazine named him as one of Australia’s top 30 true leaders.In June 2010 Dr Hawke was made a Companion in the General Division of the Order of Australia for eminent service to public administration, particularly through the formulation and implementation of policy in the areas of transport, defence and education, and to the strengthening of bilateral relations with New Zealand.
Mr David Gray
Deputy Chair
First appointed:
1 July 2009 to
30 June 2012Reappointed:
1 July 2012 to
30 June 2014
Mr David Gray has an honorary doctorate from the Queensland University of Technology and is a member of the Australian Institute of Company Directors, and a Fellow of the Royal Aeronautical Society.Mr Gray was managing director of Boeing Australia for 11 years until 2006. Prior to that appointment, he was managing director ofGEC Marconi and a divisional chief executive ofGEC (Australia) Heavy Engineering.In 2003 Mr Gray was awarded a Centenary Medal for services to the aviation industry, business and commerce. He is currently Chairman of the Queensland Cyber Infrastructure Foundation, Chairman of the Australian Research Council for Aviation Automation, a Director of Brisbane Airport Corporation, and a Director of Collection House Limited.
Ms Helen Gillies First appointed:
1 July 2009 to
30 June 2012Reappointed:
1 July 2012 to
30 June 2014
Ms HelenGillies has a Bachelor of Commerce and a Bachelor of Laws (Hons) from the University of Queensland, a Master of Business Administration from the University of Sydney, and a Master of Construction Law from the University of Melbourne.Ms Gillies has been practising law for 20 years and is currently Corporate Counsel and general manager of Risk and Compliance with Sinclair Knight Merz. She won the Australian Corporate Lawyers Association’s Australian Corporate Lawyer of the Year award in 2008, and has been admitted as a solicitor of the Supreme Court of Queensland, the Supreme Court of New South Wales, and the Supreme Court of England and Wales.
Mr Trevor Danos First appointed:
1 July 2009 to
30 June 2012Reappointed:
1 July 2012 to
30 June 2015
Mr TrevorDanos has a Bachelor of Economics, Bachelor of Laws and Graduate Diploma in Science from the University of Sydney and is a member of the New South Wales Law Society, the Law Council of Australia and the New South Wales Society of Notaries.MrDanos has practised law for over 30 years and specialises in the areas of banking and finance as well as government procurement. Heiscurrently a PartnerwithCorrs ChambersWestgarth.Among other current board memberships, MrDanos is a Director ofTransGrid and a board member of the Sydney Local Health District. He is immediate past president of the Science Foundation for Physics and an honorary adviser to the Human Research Ethics Committee (University of Sydney). He is a trustee of the Cure for Life Foundation and the AdolphBasser Foundation, and a member of the Cooperative Research Centres Committee.Mr Danos was appointed as the Chair of CASA’s Board Audit Committee in February 2010.
Mr John McCormick Director of
Aviation Safety
Appointed as Director 1 March 2009 to
28 February 2014:Ex-officio Board member
Mr John McCormickholdsa Masters Degree in Aviation Management and is a Fellow of the Royal Aeronautical Society, a Fellow of the Australian Institute of Management, and a graduate of the Australian Institute of Company Directors.Mr McCormick began his flying career in the Royal Australian Air Force in 1974. In 1984 he joined Qantas, flyingB747s on international operations. He joined Cathay Pacific Airways in 1987 and from 1999 to 2002 was chief pilot of Cathay Pacific’s Boeing fleet. From 2002 to 2006, Mr McCormick was General Manager Operations for Cathay Pacific, based in Hong Kong. That role included responsibility for Cathay Pacific’s Air Operator’s Certificates and all applicable regulatory matters.Mr McCormick has over 10,000 hours as pilot in command, and has been a type rating examiner on the L1011, B777, B747, A330 and A340 aircraft.
CASA's senior executives

Left to right: John McCormick, Helen Gillies, David Gray, Trevor Danos and Allan Hawke

Board meetings

Six Board meetings were held during 2011–12, on 29 August 2011, 25 October 2011, 2 December 2011, 10 February 2012, 23 March 2012 and 11 May 2012.

Due to unforeseen circumstances, a Board meeting planned for 22 June 2012 was deferred until 20 July 2012.

All Board members were eligible to attend, and did attend, all six meetings.

Board Audit Committee

Under a requirement of the CAC Act, the Board appoints and maintains an Audit Committee. The role of the Board Audit Committee is to provide independent assurance and assistance to the Board on CASA’s risk framework, control framework, compliance framework and external accountability responsibilities.

The Board has appointed four members to the Board Audit Committee, including a Board member as Chair. Table 4 summarises the relevant experience of current committee members.

The Board Audit Committee held five meetings during 2011–12, on 22 August 2011, 21 November 2011, 20 February 2012, 23 April 2012 and 21 June 2012.

All Board Audit Committee members were eligible to attend, and did attend, all five meetings.

Table 4 Board Audit Committee members at 30 June 2012
Mr Trevor Danos
Chair
First appointed:
24 July 2009
MrDanos is a member of the CASA Board. MrDanos has practised law for over 30 years and specialises in the areas of banking and finance as well as government procurement. He iscurrently a Partner withCorrs ChambersWestgarth.Among other current board memberships, Mr Danos is a Director of TransGrid and a board member of the Sydney Local Health District. He is immediate past president of the Science Foundation for Physics and an honorary adviser to the Human Research Ethics Committee (University of Sydney). He is a trustee of the Cure for Life Foundation and the Adolph Basser Foundation, and a member of the Cooperative Research Centres Committee.
Ms Barbara Yeoh
Deputy Chair
First appointed:
24 July 2009
Ms Yeoh is a principal consultant in management and financial services. Prior to the establishment of the Board Audit Committee she was Chair of CASA’s Audit and Risk Committee. Ms Yeoh is currently Chair of Southern Health (Victoria), a Director of the State Emergency Service (Victoria), a member of the Lotteries and Gambling Licences Review Panel (Victoria), a member of the Commonwealth Statutory Fishing Rights Allocation Review Panel, and a Principal Associate of PhillipsKPA.
Mr Rod Alfredson First appointed:
24 July 2009
Mr Alfredson has extensive public sector experience in evaluation and audit, major technology implementation, change management, and financial management. He has served in senior appointments in the Australian National Audit Office, the Department of Finance and Deregulation, and agencies in the Indigenous portfolios. He is a member of two professional accounting bodies and serves as an independent member on a number of audit committees.
Mr Michael Roche First appointed:
20 February 2010
Mr Roche has qualifications in accounting and information technology. He is the director of two not-for-profit companies as well as a member of a number of audit committees and governance boards. Mr Roche has had broad public sector experience at a senior executive level, and currently chairs the Pharmaceutical Benefits Pricing Authority.
Board Audit Committee membersLeft to right: Rod Alfredson, Michael Roche, Barbara Yeoh and Trevor Danos

Organisational structure

CASA’s structure is designed to ensure that resources are appropriately aligned to core functions, providing for optimal accountability and clear lines of reporting. The structure is closely aligned with the Civil Aviation Act.

Figure7 shows the elements and relationships of CASA’s organisational structure at 30 June 2012.

Figure 7 Organisational structure as at 30 June 2012

Text description of Figure 7

Organisational changes

In September 2011, as part of an ongoing process of improvement across the organisation, the Director of Aviation Safety put revised operating arrangements in place for the management of the finance, people and performance, and information technology functions in CASA.

The changes resulted in the respective heads of finance, information technology and people and performance reporting directly to the Director. These functions had previously reported to Mr Gary Harbor, Executive Manager, Corporate Services, who left CASA in September 2011.

A number of other changes were made to CASA’s structure to enable more effective and efficient operations:

  • The functions of the Safety Oversight Branch, the Safety Analysis Branch and the Accident Investigation and Liaison Unit were brought together into a single Safety Systems Office, under the Deputy Director of Aviation Safety, to provide the core policy, analysis and coordination functions for CASA’s oversight of the Australian aviation industry. The Safety Education, Analysis and Promotion Division was renamed the Safety Education and Promotion Division in line with this change.
  • The Adelaide and Darwin field offices were moved from Western Region Operations and Northern Region Operations respectively to form a new Central Region Operations within the Operations Division.
  • The Manufacturing Section was moved from the Operations Division to the Airworthiness and Engineering Branch in the Standards Division.
  • The Operations Regulations Implementation Division was created to meet the short-term requirement to plan, construct and oversight the regulatory implementation program.
  • The roles performed by the Standards Implementation Branch were taken up by the Operations Regulations Implementation Division.

Managers and divisions

CASA’s senior management team was enhanced by the appointment of the following senior managers during the year:

  • Mr Jamie Macgregor was appointed Chief Information Officer
  • Mr Roger Weeks was appointed Manager, Flying Standards
  • Mr John Forrest was appointed Manager, Information and Communications Technology, Infrastructure
  • Mr Joe Rule was appointed Manager, Legal
  • Mr Keith Thompson was appointed Manager, Eastern Region Operations
  • Ms Carolyn Hutton was appointed Manager, Corporate Relations Branch
  • Mrs Lauren Grant was appointed Manager, Program Management Branch
  • Mr Roger Chambers was appointed Manager, Sydney Region Operations.

Three CASA executives left during the year:

  • Mr Gary Harbor, Executive Manager, Corporate Services
  • Mr Peter Lloyd, Manager, Safety Systems Office
  • Mr Mark Sinclair, Executive Manager, Safety Education and Promotion.

The following sections summarise the qualifications, experience and responsibilities of CASA’s senior executives.

Deputy Director of Aviation Safety

Terry Farquharson

Terry Farquharson
Deputy Director of Aviation Safety
Phone: 02 6217 1330
Email: terry.farquharson@casa.gov.au

Profile

Mr Terry Farquharson joined CASA in 1999 and held a number of senior management positions prior to being appointed as Deputy Director of Aviation Safety in 2010.

He holds Bachelor of Business and Master of Business Administration degrees and is a Fellow of the Royal Aeronautical Society, a Member of the Australian Institute of Management and a Member of the Society of Experimental Test Pilots.

Mr Farquharson began flying in 1964. In 1966 he commenced a career in the Royal Australian Air Force, during which he graduated from the Empire Test Pilot School and was a qualified flying instructor on a number of training and strike aircraft.

In 1979, Mr Farquharson joined Cathay Pacific, where he was responsible for managing the conduct of the company’s ongoing airworthiness flight test program and the acceptance and certification of flight simulators.

Role

The Deputy Director provides strategic support and advice to the Director of Aviation Safety across the range of CASA’s activities. When required, the Deputy Director assumes responsibility for specific projects or initiatives on behalf of the Director. The Deputy Director also acts for the Director in his absences and represents CASA at government and international meetings as required.

Office of the Director of Aviation Safety

Jonathan Aleck

Jonathan Aleck
Associate Director of Aviation Safety
Phone: 02 6217 1600
Email: jonathan.aleck@casa.gov.au

Profile

Dr Jonathan Aleck joined what was then the Civil Aviation Authority as a legal officer in 1993. Since that time he has held senior management positions of increasing responsibility in legal, operational and policy roles at CASA. Prior to his appointment as Associate Director of Aviation Safety in 2010, he was Chief Legal Officer and Executive Manager of the Legal Services Division. Between 1998 and 2003, Dr Aleck served as Australia’s Representative on the Council of the International Civil Aviation Organization.

Dr Aleck has taught in the faculties of law, politics and public policy at universities in Australia, Canada, Papua New Guinea and the United States. He also worked as an independent legal consultant and specialist adviser for many years in the United States.

Dr Aleck has a Juris Doctor degree from Loyola Marymount University; a Bachelor of Arts degree in psychology and a Master of Arts degree in political science, both from the University of Oregon; and a Doctor of Philosophy in law from the Australian National University.

Role

The role of the Office of the Director of Aviation Safety encompasses CASA’s governance systems, risk management, oversight of CASA’s regulatory policy, internal audit, quality assurance, strategic planning and reporting, corporate communications, corporate correspondence management, ministerial advice, foreign agency programs, international relations, and program management. It also incorporates the Industry Complaints Commissioner and oversight of self-administering sport aviation organisations.

Working through the Program Management Branch, the office is also responsible for CASA’s program management function and provides a central point of coordination between organisational strategy and program implementation, with a focus on governance and accountability, in the implementation of CASA’s program of work.

Operations

Peter Cromarty

Peter Cromarty
Executive Manager
Phone: 07 3144 7303
Email: peter.cromarty@casa.gov.au

Profile

Mr Peter Cromarty has nearly 40 years experience in the aviation industry. He started his career as an area radar controller in the United Kingdom, then worked as a pilot in the United States before returning to air traffic control in the Middle East.

Following a period of work as an air traffic control instructor, Mr Cromarty occupied various roles in the regulation of air traffic services with the United Kingdom Civil Aviation Authority (UK CAA). During this period, he undertook safety-related visits to locations, including the British Virgin Islands, the Cayman Islands, Finland, Ghana and Mauritius. For three years, Mr Cromarty was a senior manager at Air Safety Support International, a subsidiary of the UK CAA, where he was responsible for the creation and roll-out of a complete regulatory system for the British Overseas Territories.

After joining CASA in June 2007, Mr Cromarty established the Office of Airspace Regulation and took over responsibility for the Airways and Aerodromes Branch to create the Airspace and Aerodrome Regulation Division.

Mr Cromarty was Executive Manager, Airspace and Aerodrome Regulation Division, until April 2012, when he moved to the position of Executive Manager, Operations.

Role

Operations oversights aviation operations, including flying operations, airworthiness and, until March 2012, manufacturing. Its functions include entry control assessment, regulatory service activities, surveillance, responsibility for the flying standards of the flying training industry, and development of initiatives that make a contribution to aviation safety.

Standards

Peter Boyd

Peter Boyd
Executive Manager
Phone: 02 6217 1534
Email: peter.boyd@casa.gov.au

Profile

Mr Peter Boyd has a Bachelor of Mechanical Engineering (Hons) and is a member of the Institution of Professional Engineers New Zealand. He started his professional life designing mechanical systems, then managed a mechanical and electrical testing facility.

While working for Telarc Limited, New Zealand’s largest management system auditing organisation, Mr Boyd fulfilled systems auditing and management roles, including the development and assessment of safety management systems, and held the position of Deputy Chief Executive Officer.

Since joining CASA in 1999, Mr Boyd has held a number of management positions, including Manager Compliance Practices and Procedures; Manager International Operations; Executive Manager CASA Improvement Program; Head of Planning and Governance; and Executive Manager, Standards.

Role

The role of Standards encompasses the development of aviation safety standards and guidance material; the carriage of CASA’s initial and continuing airworthiness functions; and the maintenance of a watching brief on future technology and regulatory trends.

Airspace and Aerodrome Regulation

Malcolm McGregor

Malcolm McGregor
Executive Manager (acting)
Phone: 02 6217 1412
Email: malcolm.mcgregor@casa.gov.au

Profile

Mr Malcolm McGregor has over 30 years experience in aviation. He commenced his career in the Fleet Air Arm of the Navy, before joining the Department of Transport in 1983 as a flight service officer.

After the formation of Airservices Australia in 1995, Mr McGregor worked as an air traffic controller and instructor before being appointed as the Manager Safety within the Directorate of Safety, Environment Assurance Division. In this role, Mr McGregor delivered safety management training to Indonesian managers and air traffic controllers as part of an international initiative to improve aviation safety. He also managed safety for air traffic control during the 2000 Sydney Olympic Games.

Mr McGregor joined CASA in 2007 as the Manager Airspace Change within the Office of Airspace Regulation. In 2010, he became Manager of the Airways and Aerodromes Branch, which oversights the regulation of aerodromes, air traffic control, aerodrome rescue and firefighting services and instrument design procedures. Mr McGregor became Executive Manager (acting), Airspace and Aerodrome Regulation, in April 2012.

Role

Airspace and Aerodrome Regulation is responsible for the regulation of Australian-administered airspace. The Division is also responsible for certification and oversight of providers of communication, navigation, surveillance and air traffic management services; oversight of instrument approach development and certification; and registration and oversight of aerodromes.

Safety Education and Promotion

Gerard Campbell

Gerard Campbell
Executive Manager (acting)
Phone: 07 3144 7514
Email: gerard.campbell@casa.gov.au

Profile

Mr Gerard Campbell holds a Bachelor of Education and a Master of Business Administration, and has a private pilot licence.

Prior to joining CASA, Mr Campbell had experience as the chief executive officer of a number of aviation organisations, including the Royal Queensland Aero Club, the Airline Academy of Australia, ATAE Pty Ltd (an aircraft engineer training organisation) and the Archerfield Airport Corporation.

Mr Campbell joined CASA in 2009 as Regional Manager for the Northern Region, and was appointed to the role of Senior Manager, Operations Strategy and Support, in 2010. Mr Campbell became Executive Manager (acting), Safety Education and Promotion, in April 2012.

Role

Safety Education and Promotion aims to encourage a greater acceptance by industry of its safety-related obligations, and to foster awareness in industry and the wider community of the importance of aviation safety and compliance with the civil aviation legislation.

The Division is responsible for reviewing and analysing data and providing advice and recommendations in relation to the safety performance of the Australian aviation industry. It uses a range of professional communications and marketing approaches to develop and deliver safety promotion campaigns and products. The Division is also responsible for the provision of regulatory and technical training for CASA and industry, as well as professional development for CASA staff.

Industry Permissions

Peter Fereday

Peter Fereday
Executive Manager
Phone: 07 3144 7345
Email: peter.fereday@casa.gov.au

Profile

Mr Peter Fereday has been a quality management practitioner since the early 1990s, when he developed and maintained quality management systems for two government business enterprises and CASA, each of which achieved and maintained third-party certification.

From 1998 to 2000, Mr Fereday led and participated in large national audits at CASA with the Quality and Internal Audit Branch. He joined the service centre establishment project in late 2000 and managed the development of the CASA Workflow Management System, which received multiple awards, including the Microsoft Global Award for best use of workflow in 2001. Mr Fereday has been Manager of the CASA Service Centre, and was seconded in May 2009 to participate in the CASA realignment and change program which resulted in the introduction of the new CASA organisational structure in July 2009. He is Chairman of the Aerospace Industry Management Systems Network. Mr Fereday was appointed Executive Manager, Industry Permissions in 2009.

Role

Industry Permissions is responsible for the delivery, management, tracking and monitoring of aviation certificates, licences, registrations and permits. The Division offers one entry point for regulatory services through the Permission Application Centre. This centre processes applications, provides information to applicants, and receives payments.

The Division also provides advice and support to delegates and authorised persons in the aviation industry and is responsible for the administration of medical standards applicable to licence holders and for the implementation and maintenance of drug and alcohol management plans.

Legal Services

Adam Anastasi

Adam Anastasi
Chief Legal Officer and Executive Manager
Phone: 02 6217 1040
Email: adam.anastasi@casa.gov.au

Profile

Mr Adam Anastasi holds a Master of Laws degree from the University of Sydney, and was admitted as a solicitor of the Supreme Court of New South Wales in 1992. Prior to joining CASA, he worked as a solicitor for the Australian Government Solicitor, the Australian Federal Police, the Australian Capital Territory Government Solicitor and the New South Wales Crown Solicitor’s Office.

Mr Anastasi joined CASA in 2000 and was the Manager Legal Branch from 2005 to 2010. In 2011, he was appointed Executive Manager of the Legal Services Division.

Role

Legal Services provides legal advice on a broad range of issues to CASA officers and managers, and maintains oversight and control of CASA’s relations with all external legal service providers. It is also responsible for managing CASA’s enforcement strategies and practices; conducting CASA’s involvement in Administrative Appeals Tribunal proceedings, Federal Court proceedings, coronial inquiries and other legal proceedings; and overseeing CASA’s obligations under the Freedom of Information Act 1982 and the Privacy Act 1988.

The Division also drafts Civil Aviation Orders and other legislative and legal instruments, ensuring that they comply with applicable requirements.

Operations Regulations Implementation

Greg Hood

Greg Hood
Executive Manager (Program Director)
Phone: 02 6217 1118
Email: greg.hood@casa.gov.au

Profile

Mr Greg Hood is a glider and fixed-wing private pilot. He commenced his career as an air traffic controller in the Royal Australian Air Force. His nine years in the military included postings across Australia, and he served with the Australian contingent to the Multinational Force and Observers in the Sinai Desert.

From 1990, Mr Hood spent 17 years with Airservices Australia, in roles including Manager of the Melbourne Air Traffic Control Centre, Manager National Towers and Manager Regional Services.

In 2007, Mr Hood joined CASA as Group General Manager for Personnel Licensing Education and Training, prior to moving to Brisbane to lead the General Aviation Group. In 2009, he was appointed Executive Manager of the Operations Division. In April 2012, he took on the role of Program Director for the newly established Operations Regulations Implementation Division.

Role

Operations Regulations Implementation is responsible for the development, planning and oversight of the regulatory implementation program.

Finance | Corporate Services

Craig Jordan

Craig Jordan
Chief Financial Officer
Phone: 02 6217 1190
Email: craig.jordan@casa.gov.au

Profile

Mr Craig Jordan has a Bachelor of Business (Accounting) and a Master of Business Administration, both from the Royal Melbourne Institute of Technology, and is a full member of CPA Australia.

Mr Jordan was appointed to the position of Chief Financial Officer for CASA in January 2011. He had spent the previous 10 years as a senior finance executive within the Australian Public Service, working for the Therapeutic Goods Administration, the Attorney General’s Department and Airservices Australia.

Prior to his career in the public service, Mr Jordan held senior accounting positions in the fast-moving consumer goods sector; senior project management roles implementing SAP® in Australia and the United Kingdom; and financial management roles with Ansett Australia and its subsidiaries, where he worked for 13 years.

Role

The Finance office is responsible for the full range of financial management and procurement services in CASA, as well as property, security and asset management functions.

Information Technology | Corporate Services

Jamie Macgregor

Jamie Macgregor
Chief Information Officer
Phone: 02 6217 1313
Email: jamie.macgregor@casa.gov.au

Profile

Mr Jamie Macgregor has a Bachelor of Computing Studies and a Master of Business Administration. He is also a graduate of the Australian Institute of Company Directors. He has held a commercial pilot licence and a command instrument rating.

Mr Macgregor joined CASA in January 2012. Previously, he held senior executive positions in the Department of Human Services, the Department of Defence, and the Australian Customs Service.

Role

The Information Technology Branch has responsibility for the provision of ICT infrastructure, ICT applications, and knowledge and information management services.

People and Performance | Corporate Services

Brian Keech

Brian Keech
Head of People and Performance
Phone: 02 6217 1371
Email: brian.keech@casa.gov.au

Profile

Mr Brian Keech joined CASA in May 2011. From 1982 until 2001 Mr Keech worked with the Health Insurance Commission, Airservices Australia and the Attorney General’s Department. Between 2001 and 2011, he worked as a management consultant with a multinational consulting firm and was National Practice Leader for an Australian consulting firm.

Role

The People and Performance Branch provides services which include payroll and remuneration, job structures and recruitment, workplace and environment, workforce and talent planning, and management and delivery of people-related key projects.

Risk management

CASA applies a systematic approach across an extensive range of issues to identify and analyse risks, ensuring that all decisions are well informed and evidence based and effectively contribute to its vision of Safe skies for all.

All aviation activity involves a degree of risk, and it is critical that CASA understands the nature and full dimensions of the risks it oversees. In undertaking its regulatory function, CASA faces a variety of potential risks, such as the failure to detect breaches of safety and maintenance standards; incorrect or inconsistent application of regulatory standards; and failure to properly carry out statutory responsibilities. The identification, analysis, treatment, monitoring and review of risk, in conjunction with other management functions, are integral to achieving CASA’s corporate goals.

CASA manages its risks in accordance with current best practice and adheres to the principles outlined in the Australian and New Zealand International Standards Organisation Risk Management—Principles and Guidelines (AS/NZS ISO31000:2009).

During 2011–12, CASA’s fully integrated business and risk management planning processes were further enhanced to ensure the ongoing effectiveness of the existing practices. Risk management training modules were expanded and incorporated into a range of operational training programs and delivered regularly throughout the year. Detailed risk workshops were conducted across the organisation, addressing a wide range of issues, to ensure that any subsequent decisions were fully informed and supported by clear evidence and a strong risk-based methodology.

Key achievements

A continuing and expanding focus on risk drivers, and a clear understanding and increasing application of risk management principles and practices throughout the organisation, have enabled CASA to deliver:

  • more effective strategic and business planning
  • better cost control
  • systematic and thorough risk-based and evidence-based decision-making
  • openness and transparency in decision-making
  • increased identification of opportunities
  • greater knowledge and understanding of risk exposures
  • more proactive responses to identified and emerging risks
  • full compliance with relevant legislation and statutory obligations.

CASA continued to utilise the Comcover Risk Management Benchmarking Program’s annual survey as an independent measure of its risk management practices and a means to identify areas to target for further improvement. For 2011–12, CASA was awarded a rating of 8.9 out of 10. This was an increase from the score of 8.8 achieved in 2010–11. This continued a trend of improvement and reaffirmed CASA’s strong culture of risk management. It also maintained the organisation’s position as one of the highest performing Commonwealth agencies in respect of risk management.

Looking ahead

In 2012–13, CASA will continue to consolidate existing better practices and targeted enhancements in the areas of risk management identified in the Comcover benchmarking survey. This is expected to include further expansion of specific risk management training modules; an expanded capacity within the risk management and internal audit functional area to directly assist operational areas; and the consolidation of risk management principles and practices into project management.

Internal audit arrangements

CASA continued its arrangement of outsourcing internal audit service provision to three external audit providers. The audit function has continued to benefit from the expertise and independence of auditors external to CASA.

The Risk Management and Quality Assurance Section within the Governance Systems Branch continued to develop, coordinate and oversight the services. In 2011–12, the structure of the section was reviewed. This resulted in the creation of a dedicated senior audit manager role which will enhance the capacity and capability of internal audit services.

Key achievements

The internal audit program continued to focus on key operational and business risk exposures. Business and risk management plans from each of CASA’s divisions, strategic risk workshops, and individual interviews with senior executives, internal and external auditors, and members of the Board Audit Committee and the Board, were used to identify priorities and inform the ongoing CASA-wide internal audit program.

CASA’s program to monitor the implementation of audit recommendations, together with its comprehensive database for the collation, monitoring and review of audit information, continued to ensure that audit recommendations were acted on appropriately and in a timely manner. The number of outstanding audit recommendations was significantly reduced.

The internal audit reviews completed during 2011–12 addressed CASA’s core operational and business functions, processes and systems, and three major systems under development. Sixteen audits were completed during the year, namely:

  • Procurement
  • Records management
  • Compliance with statutory obligations
  • Contract management
  • Dangerous goods
  • Delegations management
  • Drug and Alcohol Management Plans
  • Travel policy and practices
  • IT governance
  • Asset management
  • Field office compliance
  • Generated Minimum Equipment Lists
  • Professional development
  • Financial Management Information System (FMIS) under development review
  • Human Resource Management System (HRMS) under development review
  • Upgrade/Replace Existing Systems (URES) under development review.

Looking ahead

For 2012–13, CASA has scheduled 17 internal audits, to address operational and business risks and key control systems and maintain the rolling compliance audit program. The major projects undertaken in 2012–13 will be closely monitored through the internal audit function to ensure that appropriate and effective control processes are in place.

Probity measures

CASA employs a number of measures to facilitate probity of practice. These include:

  • a confidential third-party protected disclosure arrangement
  • a recently reviewed and well-publicised code of conduct
  • a robust fraud control process.

Whistleblower policy

CASA has internal and external protected disclosure (whistleblower) arrangements to enable confidential reporting of fraud, corruption or other inappropriate behaviour.

During 2011–12, no complaints were made through the external protected disclosure arrangements. An external allegation of fraud by CASA employees was received through another channel and referred to an external investigator, who found no evidence to substantiate the allegations.

Code of conduct

All CASA staff must comply with a comprehensive code of conduct as a condition of their employment or engagement. The CASA Code of Conduct reflects the values and behaviours expected of CASA employees at any time when they are at work or otherwise representing CASA.

Fraud control

In 2011–12, CASA revised and republished its fraud control policy. CASA has a fraud control plan. In 2011–12, CASA’s Legal Services Division assumed responsibility for administering the fraud control plan and investigating allegations of fraud.

There were no proven matters relating to fraud in 2011–12.

Conflict of interest

CASA’s conflict of interest policy and procedures ensure that the knowledge and experience of the aviation industry brought to CASA by an employee does not improperly influence the employee’s performance of their duties and responsibilities.

There were no unresolved conflicts of interest in 2011–12.

A number of complaints received during the year highlighted some omissions in the existing framework for managing risks associated with conflict of interest. As a result, CASA is updating those documents to more thoroughly reflect the current risks posed to CASA as a result of the previous work experience or current entitlements of its staff.

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