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#casa ICC [Industry Complaints Commissioner] appointed

That there has been trouble in the #casa camp has been long known, not aided by the rumours of an inappropriate relationship between the previous #casa CEO and the incumbent ICC at the time, Elizabeth Hampton. These relationships explain to a large degree why complaints “died” when made to #casa.

There are many examples, where the ‘dead-hand of authority” came down on what was a provable investigation. How the #casa CEO came to know about these, when the complaint should have been quite transparent to the CEO is now understood.

The recommendation by the #asrr Forsyth inquiry to have the ICC report to the #casa Board will improve things, but this is a tarnished chalice, with interference going back to the ICC before Hampton. The effect of the LSD [legal Services Department] is writ clear on the proceedings, with the previous head LSD [Jonathon Aleck] and the current head [Adam Anastasi] clearly having a negative influence.

That Gretchen Bennett could be appointed, demonstrate the negative effects of the LSD. [John Quadrio story], where Bennett failed to fill subpoenas in order that Quadrio could defend the case put against him with any certainty.

The new ICC does report to the #casa Board, but is the ICC going to be properly left independent?

Or will LSD, Jonathon Aleck and the remaining personnel who have so much to lose, determine what the ICC can get from the internal files?

Will Legal and Professional privilege be claimed by LSD, as occurs in #casa FOI [Freedom of Information] requests and prevail??


 

CASA appoints new industry complaints commissioner

The Civil Aviation Safety Authority (CASA) has appointed a new industry complaints commissioner.

The new commissioner, Jonathan Hanton, started in his new role earlier this week, CASA said.

“CASA’s industry complaints commissioner can be used by people in the aviation community or the general public to lodge complaints about the regulator’s action or behaviour,” CASA said.

“Complaints can be made about decisions and administrative actions or services provided by CASA staff, delegates or authorised persons which are considered to be wrong, unjust, unlawful, discriminatory or unfair.”

A qualified lawyer, Hanton was previously an ombudsman at the United Kingdom’s Financial Ombudsman Service and a senior investigator at the New Zealand Banking Ombudsman’s office.

Hanton reports to the CASA board.

New Civil Aviation Safety Authority (CASA) industry complaints commissioner Jonathan Hanton. (CASA)CASA set up the office of the industry complaints commissioner in 2006.

Meanwhile, CASA has opened applications for those seeking a grant to support their formal research on topics related to improving aviation safety in Australia.

CASA said it was “particularly interested” in receiving grant proposals on aviation safety issues with heliports; aviation safety issues with aerodromes and buildings in Australia; and aviation medicine clinical standards evidence base.

“The research grant program is designed to support research activities that promote Australia’s civil aviation safety policy objectives and add to the body of knowledge about aviation safety in Australia,” CASA said.

“Grants for research may include financial or in-kind support such as information materials, communication collateral and CASA staff participation.”

The deadline for the first round of applications is 5pm Wednesday October 28.

More details can be found on the CASA website.


From #pprune:

 

10th Jul 2015, 13:59   #1 (permalink)
Join Date: Dec 2003
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New CASA Industry Complaints Commissioner

I see applications for this position closed in late May 2015, but I am informed no one has as yet been appointed.
This is a vital role in the current situation with so much controversy over the performance of CASA.
It is vital that a truly INDEPENDENT person be appointed, not someone from inside the organisation, or with close links to the organisation.
The last Commissioner was seen by many as close to CASA in many ways, and a new appointee should be both seen to be, and in actual fact be independent.
I would hope some noise can be made at this vital time to let the CASA Board and the Minister know that those who are “served by” CASA will not let a sham appointment stand.
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Old 10th Jul 2015, 14:38   #2 (permalink)
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stand-in ICC

This person, after EH departed was sourced from within the realms of CAsA legal department, I believe to be a Gretchen Bennett, was the person who also failed to fill the Quadrio subpoena, resulting in JQ being unable to defend his case on all grounds.

GB filled the shoes of Elizabeth Hampton after her departure about the same time as J McC advised the system that he was not going to “take-up” the rest of his term as CEO/ DAS.

Information for all

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Old 10th Jul 2015, 20:30   #3 (permalink)
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Oh gawd,
I really hope there’s no sharing of toothbrushes with this one.
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Old 11th Jul 2015, 10:15   #4 (permalink)
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Who pays this Commissioner?

If it is on a CAsA remit, as I suspect it is, how is the position “independent” and why must one pass this hurdle before they have any access to The Commonwealth Ombudsman, who I’m told, must be satisfied that all other avenues of redress have been exhausted.

How convenient for CAsA.

While the new CAsA Chairman is having a purge, can I suggest this position is unfairly impacting on complainant’s who get stonewalled at this point and impacts upon their ability to remain taxpayers of this Country.

Would this not be in accord with The Prime Ministers edict to remove “red and green tape”, or in this case “blue tape”?

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Old 16th Jul 2015, 21:00   #5 (permalink)
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A Commissioner to receive Complaints re CASA from the Industry

HE / She/ or IT should be The AVIATION Industry Complaints Commissioner/ Tribunal / Ombudsperson whatever… AND be COMPLETELY SEPARATE and INDEPENDENT from CAsA.
Not funded from CAsA either, and well clear in another building far away as possible from the CAsA LSD and any CAsA evil influences.If not its a crock.

The masters of spin and bullshit in CAsA will do the Dr Voodoo dance and all CAsA malfeasance, lies and untruths will just evolve into CYA ‘discrepancies’ or the unfortunate use of ‘discrepant’ wording..ie we do no wrong, and ALWAYS tell the truth.

Wasnt ‘independance’ of an ICC part of Forsyth recommendations.

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Old 16th Jul 2015, 21:16   #6 (permalink)
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Rather hard to be independent when you share toothbrushes with the CEO!!
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Old 16th Jul 2015, 22:14   #7 (permalink)
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Is she sharing toothbrushes with Mr Skidmore? What evidence do you have of that?
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Old 17th Jul 2015, 10:49   #8 (permalink)
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Independence is more than just yr own toothbrush.

MLE…you are obviously not a CAsA recent history buff… but the last ICC and the Screamer, both now thankfully out of the building, were…how does the phrase go…”exceeding close”

Anyone in CAsA and especially if they can be got at or “advised” by the LSD is NOT the way to get a proper independent investigation into any complaint.

Police investigating their mates in the police is not fair and reasonable for the victim is it ? CYA and corruption rules when yr mates troughery is at risk.

They dont give a rats rectum about yr employ or well-being, financial or mental
when protecting the good name of the worlds leading safety regulator..(sic -very sick)

A truly INDEPENENT AVIATION COMPLAINTS COMMISSIONER is a MUST.

Otherwise the dog pile that a CAsA ICC is will continue to stink.

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Old 17th Jul 2015, 11:52   #9 (permalink)
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A complaint to the Commonwealth Ombudsman should focus on the “independence” of the CAsA ICC and how it creates hurdles to dispute resolution.

Failure by The Commonwealth Ombudsman to investigate this must trigger the file be on-forwarded to the Australian Crime Commission who should then investigate the “independence” of both entities.

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Old 1st Oct 2015, 20:46   #10 (permalink)
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CASA appoints new industry complaints commissioner

CASA appoints new industry complaints commissioner | Australian Aviation

rjtjrt is offline Report Post Reply
Old 1st Oct 2015, 21:05   #11 (permalink)
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So he reports to the CAsA Board. Is Skidmore ex officio or otherwise on The CAsA Board? And do we really need more Lawyers to fill a position that was only ever designed as another hurdle to overcome before one could take their matter to The Commonwealth Ombudsman which also is seen by many to be compromised by flotsam and baggage from the CAsA dynasty. We’re doomed said someone.
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Old 1st Oct 2015, 21:19   #12 (permalink)
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At least he is from outside CASA, and it seems from overseas, so I will be a little reassured and wait to see how he performs in this role.
We should allow him some room to establish his role as an INDEPENDENT commissioner, and hope he will vigorously flex whatever power he has to effect a reasonable level of justice and integrity on CASA if (and when) he needs to.
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Old 1st Oct 2015, 21:22   #13 (permalink)
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Who pays the ICC’s salary?
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Old 2nd Oct 2015, 07:42   #14 (permalink)
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Something about “pipers calling tunes” comes to mind when the people being investigated pay for the investigator to look after the interests of… (enter identity you think goes here).